{"id":525658,"date":"2024-12-10T19:52:46","date_gmt":"2024-12-10T19:52:46","guid":{"rendered":"https:\/\/veteo.eu\/start-working-with-veteo-eu\/"},"modified":"2026-06-02T16:07:54","modified_gmt":"2026-06-02T16:07:54","slug":"start-collaboration","status":"publish","type":"page","link":"https:\/\/veteo.eu\/en\/start-collaboration\/","title":{"rendered":"Start collaboration"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; el_class=&#8221;en-st-pt&#8221;][vc_column css_animation=&#8221;right-to-left&#8221; width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p class=\"oppis\"><strong>STEP 1<\/strong><\/p>\n<h2 class=\"en-h2-red\">Collect the sample into the appropriate collection tubes<\/h2>\n<p class=\"suber\" style=\"font-size: 20px; color: #000;\"><strong>The type of sample and the quantity required for analysis are specified in our catalog for each test performed.<\/strong><\/p>\n<p>Need a starter pack? Contact our representative.[\/vc_column_text][\/vc_column][vc_column css_animation=&#8221;right-to-left&#8221; width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;531833&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; css=&#8221;&#8221;][\/vc_column][\/vc_row][vc_row equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; css=&#8221;.vc_custom_1777883495373{margin-top: 80px !important;}&#8221;][vc_column css_animation=&#8221;left-to-right&#8221; width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;531840&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; css=&#8221;&#8221;][\/vc_column][vc_column css_animation=&#8221;left-to-right&#8221; width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p class=\"oppis\"><strong>STEP 2<\/strong><\/p>\n<h2 class=\"en-h2-red\">Register the order online<\/h2>\n<p class=\"suber\" style=\"font-size: 20px; color: #000;\"><strong>via the Customer Panel or the Veteo app (If you don\u2019t have access yet, please fill out the <a href=\"#form\">form<\/a>)<\/strong><\/p>\n<p>Select the tests and the type of sample, then label the samples with a barcode.[\/vc_column_text][\/vc_column][\/vc_row][vc_row equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; css=&#8221;.vc_custom_1777883499042{margin-top: 80px !important;}&#8221;][vc_column css_animation=&#8221;right-to-left&#8221; width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p class=\"oppis\"><strong>STEP 3<\/strong><\/p>\n<h2 class=\"en-h2-red\">Send us properly prepared and secured sample<\/h2>\n<p class=\"suber\" style=\"font-size: 20px; font-weight: bold; color: #000;\">Place the labelled samples (and the accompanying submission form, if applicable) into a Veteo specimen bag, seal it, and affix the barcode label to the bag.<\/p>\n<p>Order a courier via the Customer Panel, or the Veteo app (alternatively, by calling the selected laboratory) and await sample pick up.[\/vc_column_text][\/vc_column][vc_column css_animation=&#8221;right-to-left&#8221; width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;531828&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; css=&#8221;&#8221;][\/vc_column][\/vc_row][vc_row equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; css=&#8221;.vc_custom_1777883503463{margin-top: 80px !important;}&#8221;][vc_column css_animation=&#8221;left-to-right&#8221; width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;529398&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; css=&#8221;&#8221;][\/vc_column][vc_column css_animation=&#8221;left-to-right&#8221; width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p class=\"oppis\"><strong>STEP 4<\/strong><\/p>\n<h2 class=\"en-h2-red\">View your results<\/h2>\n<p class=\"suber\" style=\"color: #000; font-weight: bold; font-size: 20px;\">You can view and download the results directly in the <a href=\"#\">Customer\u00a0Panel<\/a><\/p>\n<p>or find them in your email inbox.[\/vc_column_text][\/vc_column][\/vc_row][vc_row equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; css=&#8221;.vc_custom_1777884724371{margin-top: 80px !important;margin-bottom: 50px !important;}&#8221;][vc_column css_animation=&#8221;top-to-bottom&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p class=\"oppis\" style=\"text-align: center;\"><strong>STEP 5<\/strong><\/p>\n<h2 class=\"en-h2-red\" style=\"text-align: center;\">Billing<\/h2>\n<p class=\"suber\" style=\"text-align: center; font-size: 20px; font-weight: bold; color: #000;\">Services provided are invoiced monthly.<\/p>\n<p style=\"text-align: center;\">An invoice listing the analyses performed in the previous month is sent to the ordering party\u2019s address.<br \/>\nInvoices are also available in the <a href=\"#\">Customer Panel<\/a>.<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; disable_element=&#8221;yes&#8221; css=&#8221;.vc_custom_1777884628597{margin-bottom: 50px !important;}&#8221;][vc_column width=&#8221;2\/3&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3><strong>1. Collect the sample and label the sample container with a barcode<\/strong><\/h3>\n<p>[\/vc_column_text]<div class=\"standard-arrow list-divider bullet-top\"><ul>\n<li>The required material type and volume needed for analysis are listed on our portal under each specific test.<\/li>\n<li>Beware of the risk of confusion! Color code: our serum tubes are RED, EDTA tubes are PURPLE.<\/li>\n<li>Volume matters: When collecting blood, please pay attention to the fill line, which differs depending on the tube.\n<ul>\n<li>Too much volume may cause the blood to clot.<\/li>\n<\/ul>\n<\/li>\n<li>If you don\u2019t have a barcode, you can generate one in the portal.<\/li>\n<li>If you&#8217;re not yet our client, please send us the <a href=\"#form\">form<\/a> \u2013 we\u2019ll contact you, create a client account in the portal, and send a free starter package.<\/li>\n<\/ul>\n<\/div>[\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_single_image image=&#8221;519263&#8243; img_size=&#8221;full&#8221; css_animation=&#8221;bounceInRight&#8221; css=&#8221;.vc_custom_1765552557591{margin-bottom: 0px !important;}&#8221;][\/vc_column][\/vc_row][vc_row equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; disable_element=&#8221;yes&#8221; css=&#8221;.vc_custom_1777884635044{margin-bottom: 50px !important;}&#8221; el_class=&#8221;en-row-reverse&#8221;][vc_column width=&#8221;1\/3&#8243;][vc_single_image image=&#8221;523657&#8243; img_size=&#8221;full&#8221; css_animation=&#8221;bounceInLeft&#8221; css=&#8221;.vc_custom_1763124649104{margin-bottom: 0px !important;}&#8221;][\/vc_column][vc_column width=&#8221;2\/3&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3>2. Order the test in the Customer Panel or Veteo app<\/h3>\n<p>[\/vc_column_text]<div class=\"standard-arrow list-divider bullet-top\"><ul>\n<li>Log in to your Customer Panel or the Veteo app and go to the &#8220;Test Order&#8221; section. (If you don\u2019t have access yet, please fill out the form.)<\/li>\n<li>Fill in the owner and patient information, select the desired test, and indicate the type of sample being sent. Please remember that serum or plasma should be sent after centrifugation.<\/li>\n<li>Enter the barcode number that you used to label all samples for the order. If you don\u2019t have a barcode, you can generate one in the &#8220;missing code&#8221; field. Also label the sample containers with this code.<\/li>\n<li>Please do not include a printed test request with the sample.<\/li>\n<\/ul>\n<\/div>[\/vc_column][\/vc_row][vc_row equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; disable_element=&#8221;yes&#8221; css=&#8221;.vc_custom_1777884639623{margin-bottom: 50px !important;}&#8221;][vc_column width=&#8221;2\/3&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3>3. Safely pack and send the samples<\/h3>\n<p>[\/vc_column_text]<div class=\"standard-arrow list-divider bullet-top\"><ul>\n<li>Label the bag in which you pack the samples for the order with the same barcode.<\/li>\n<li>Ensure that the material is properly secured.<\/li>\n<\/ul>\n<\/div>[\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_single_image image=&#8221;519261&#8243; img_size=&#8221;full&#8221; css_animation=&#8221;bounceInRight&#8221; css=&#8221;.vc_custom_1763124660038{margin-bottom: 0px !important;}&#8221;][\/vc_column][\/vc_row][vc_row equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; disable_element=&#8221;yes&#8221; el_class=&#8221;en-row-reverse&#8221; css=&#8221;.vc_custom_1777884645142{margin-bottom: 50px !important;}&#8221;][vc_column width=&#8221;1\/3&#8243;][vc_single_image image=&#8221;519260&#8243; img_size=&#8221;full&#8221; css_animation=&#8221;bounceInLeft&#8221; css=&#8221;.vc_custom_1763124674498{margin-bottom: 0px !important;}&#8221;][\/vc_column][vc_column width=&#8221;2\/3&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3>4. Download test results<\/h3>\n<p>[\/vc_column_text]<div class=\"standard-arrow list-divider bullet-top\"><ul>\n<li>Lab test results can be downloaded directly in your Customer Panel or via the Veteo app.<\/li>\n<li>Integration with most veterinary software providers is underway.<\/li>\n<\/ul>\n<\/div>[\/vc_column][\/vc_row][vc_row equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; disable_element=&#8221;yes&#8221; el_class=&#8221;en-st-pb&#8221;][vc_column width=&#8221;2\/3&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3>5. Billing<\/h3>\n<p>[\/vc_column_text]<div class=\"standard-arrow list-divider bullet-top\"><ul>\n<li>Tests are billed monthly to the sender. An invoice with an overview of tests conducted in the previous month is sent to the ordering address.Invoices are also available in the Customer Panel or the Veteo app.<\/li>\n<li>(Billing directly to the animal owner is under development and will be available soon.)<\/li>\n<\/ul>\n<\/div>[\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_single_image image=&#8221;519259&#8243; img_size=&#8221;full&#8221; css_animation=&#8221;bounceInRight&#8221; css=&#8221;.vc_custom_1763124691131{margin-bottom: 0px !important;}&#8221;][\/vc_column][\/vc_row][vc_row bg_type=&#8221;bg_color&#8221; bg_override=&#8221;full&#8221; el_class=&#8221;en-st-pt&#8221; bg_color_value=&#8221;#F3F3F3&#8243; el_id=&#8221;form&#8221;][vc_column css=&#8221;.vc_custom_1763124830419{padding-top: 0px !important;}&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2 class=\"en-h2-black\" style=\"text-align: center;\">Start your collaboration with Veteo<\/h2>\n<p class=\"suber\" style=\"text-align: center; font-size: 20px; font-weight: bold;\">Please create a client account for me.<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row bg_type=&#8221;bg_color&#8221; bg_override=&#8221;full&#8221; bg_color_value=&#8221;#F3F3F3&#8243; el_class=&#8221;en-st-pb&#8221;][vc_column width=&#8221;2\/3&#8243; offset=&#8221;vc_col-sm-offset-2&#8243;]\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f525657-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"525657\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/525658#wpcf7-f525657-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<div style=\"display: none;\">\n<input type=\"hidden\" name=\"_wpcf7\" value=\"525657\" \/>\n<input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.0.6\" \/>\n<input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/>\n<input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f525657-o1\" \/>\n<input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/>\n<input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<input type=\"hidden\" name=\"_wpcf7cf_hidden_group_fields\" value=\"[]\" \/>\n<input type=\"hidden\" name=\"_wpcf7cf_hidden_groups\" value=\"[]\" \/>\n<input type=\"hidden\" name=\"_wpcf7cf_visible_groups\" value=\"[]\" \/>\n<input type=\"hidden\" name=\"_wpcf7cf_repeaters\" value=\"[]\" \/>\n<input type=\"hidden\" name=\"_wpcf7cf_steps\" value=\"{}\" \/>\n<input type=\"hidden\" name=\"_wpcf7cf_options\" value=\"{&quot;form_id&quot;:525657,&quot;conditions&quot;:[],&quot;settings&quot;:{&quot;animation&quot;:&quot;yes&quot;,&quot;animation_intime&quot;:200,&quot;animation_outtime&quot;:200,&quot;conditions_ui&quot;:&quot;normal&quot;,&quot;notice_dismissed&quot;:false,&quot;notice_dismissed_rollback-cf7-6.0.2&quot;:true}}\" \/>\n<input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/div>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"familienname_tierarzt\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Veterinarian&#039;s full name*\" value=\"\" type=\"text\" name=\"familienname_tierarzt\" \/><\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"name_der_praxis\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Clinic \/ Practice name *\" value=\"\" type=\"text\" name=\"name_der_praxis\" \/><\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"vorname_tierarzt\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Address (street, building number, postal code, city) *\" value=\"\" type=\"text\" name=\"vorname_tierarzt\" \/><\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"email_info\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Email address *\" value=\"\" type=\"email\" name=\"email_info\" \/><\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"telefonnummer\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Phone number *\" value=\"\" type=\"tel\" name=\"telefonnummer\" \/><\/span><br \/>\n* Required\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"zgoda-736\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><input type=\"checkbox\" name=\"zgoda-736\" value=\"1\" aria-invalid=\"false\" \/><\/span><\/span><\/span>I accept the <a href=\"https:\/\/veteo.eu\/en\/privacy-policy\/\" target=\"_blanc\">privacy policy *<\/a>.\n<\/p>\n\n<div class=\"contact-form-eng-btn\">\n\t<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Send\" \/>\n\t<\/p>\n<\/div><input type='hidden' class='wpcf7-pum' value='{\"closepopup\":false,\"closedelay\":0,\"openpopup\":false,\"openpopup_id\":0}' \/><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n[\/vc_column][\/vc_row][vc_row][vc_column css=&#8221;.vc_custom_1763043051266{padding-top: 100px !important;padding-bottom: 0px !important;}&#8221; offset=&#8221;vc_hidden-sm vc_hidden-xs&#8221;][vc_column_text css=&#8221;.vc_custom_1763124790614{margin-bottom: 40px !important;}&#8221; el_class=&#8221;accent-text-color&#8221;]<\/p>\n<h2 class=\"gtx-body\" style=\"text-align: center; font-size: 80px; color: #dd1d28; line-height: 90px;\"><strong>Laboratory diagnostics<\/strong><\/h2>\n<h2 class=\"gtx-body\" style=\"text-align: center; font-size: 80px; color: #dd1d28; line-height: 90px;\"><strong>made simple<\/strong><\/h2>\n<p>[\/vc_column_text][vc_single_image image=&#8221;478648&#8243; img_size=&#8221;130&#215;120&#8243; alignment=&#8221;center&#8221; css_animation=&#8221;top-to-bottom&#8221; css=&#8221;.vc_custom_1763043206895{margin-bottom: 0px !important;border-top-width: 20px !important;}&#8221;][\/vc_column][\/vc_row][vc_row][vc_column css=&#8221;.vc_custom_1763043108982{padding-top: 75px !important;padding-bottom: 0px !important;}&#8221; offset=&#8221;vc_hidden-lg vc_hidden-md&#8221;][vc_column_text css=&#8221;&#8221; el_class=&#8221;accent-text-color&#8221;]<\/p>\n<h2 class=\"gtx-body\" style=\"text-align: center; font-size: 40px; color: #dd1d28; line-height: 50px;\"><strong>Laboratory diagnostics<\/strong><\/h2>\n<h2 class=\"gtx-body\" style=\"text-align: center; font-size: 40px; color: #dd1d28; line-height: 50px;\"><strong>made simple<\/strong><\/h2>\n<p>[\/vc_column_text][vc_single_image image=&#8221;478648&#8243; img_size=&#8221;130&#215;120&#8243; alignment=&#8221;center&#8221; css=&#8221;.vc_custom_1734266787739{margin-bottom: 0px !important;border-top-width: 20px !important;}&#8221;][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; el_class=&#8221;en-st-pt&#8221;][vc_column css_animation=&#8221;right-to-left&#8221; width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;&#8221;] STEP 1 Collect the sample into the appropriate collection tubes The type of sample and the quantity required for analysis are specified in our catalog for each test performed. Need a starter pack? Contact our representative.[\/vc_column_text][\/vc_column][vc_column css_animation=&#8221;right-to-left&#8221; width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;531833&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; css=&#8221;&#8221;][\/vc_column][\/vc_row][vc_row equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; css=&#8221;.vc_custom_1777883495373{margin-top: 80px !important;}&#8221;][vc_column css_animation=&#8221;left-to-right&#8221;&hellip;<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-525658","page","type-page","status-publish","hentry","description-off"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Start collaboration - Veteo.eu - modern veterinary laboratories<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/veteo.eu\/en\/start-collaboration\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Start collaboration - Veteo.eu - modern veterinary laboratories\" \/>\n<meta property=\"og:description\" content=\"[vc_row equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; el_class=&#8221;en-st-pt&#8221;][vc_column css_animation=&#8221;right-to-left&#8221; width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;&#8221;] STEP 1 Collect the sample into the appropriate collection tubes The type of sample and the quantity required for analysis are specified in our catalog for each test performed. 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